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	<title>CBD inTouch &#187; consumer satisfaction</title>
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	<description>Brand Strategy. Creative Marketing.</description>
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		<title>Consumer Satisfaction Survey &#8211; Cyber Monday</title>
		<link>http://www.blog.cbdmarketing.com/2008/12/consumer-satisfaction-survey-cyber-monday/</link>
		<comments>http://www.blog.cbdmarketing.com/2008/12/consumer-satisfaction-survey-cyber-monday/#comments</comments>
		<pubDate>Wed, 17 Dec 2008 22:57:54 +0000</pubDate>
		<dc:creator>Erin Creaney</dc:creator>
				<category><![CDATA[Retail]]></category>
		<category><![CDATA[Black Friday]]></category>
		<category><![CDATA[consumer satisfaction]]></category>
		<category><![CDATA[Cyber Monday]]></category>
		<category><![CDATA[Shop.org]]></category>

		<guid isPermaLink="false">http://www.blog.cbdmarketing.com/?p=249</guid>
		<description><![CDATA[Thought this was interesting. Just released from&#160;Shop.org.
Happy marketing!
Shop.org surveyed more than 250k people between Black Friday and Cyber Monday and here’s what we found:

Online customer satisfaction is down year over year, but only slightly, and not quite as much as expected.
Perhaps more interesting, satisfaction was actually higher on Cyber Monday than it was at any [...]]]></description>
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